JSUPPORT

Hey Guys,
This is Brenda in Customer Support at Mahindra USA. Just wanted to say hello and if I can be of help to any of you please feel free to contact me at any time. I don't have time to login everyday but, my contact info is listed below.

"A Smile Is A Light In The Window Of The Soul, Indicating That The Heart Is At Home."
Best Regards,
Brenda Bradshaw
Customer Relations
Mahindra USA, Inc.
17723 FM 2920
Tomball, TX 77377
1-800-887-2286 EXT. 321
brenda.bradshaw@mahindrausa.com

Dougster

Hey Brenda! Good to have you aboard! Ed (the old Edster) and I have been pretty much holding down the fort for Mahindra on this mostly lime green, orange and yellow/black site! With few Mahindra owners there are not a whole lot of questions or complaints to address. If fact, my biggest problem these days is finding parts for my new (to me) Yanmar mini-excavator. I just wish Yanmar Construction was 1/10th as responsive (and responsible) on parts and service as MahindraUSA! If they were, I'd be all set instead of "dead in the water"... having to make my own parts or have them made for me!

But I digress. Again... Welcome aboard!!!

Dougster™

Deanster

I think it's VERY cool that someone from MahindraUSA does customer outreach in this way. I wish my yellow/black people did the same! At least we have Kevin from Emerich to answer questions when he can.

___________________________
Cub Cadet Yanmar EX3200, CL300 Loader w/ Rankin toothbar, Land Pride bucket forks, CB75 Backhoe w/ mechanical thumb, Woods LR72 Landscape Rake, Rankin RC20-72 rotary cutter.

Dougster

Brenda has helped pretty much all of us Mahindra folks at one time or another on some big or small issue (they are all big issues when you have them and then most become small once Brenda is on the case). But Kevin is very cool too. For any brand, there is no substitute for a good, knowledgeable, communicative dealer!

Sure wish I had that for the gosh-darned "ULDM"!

Dougster™

PaulChristenson

Doug's goto site...

MAHINDRA USA TRACTORS 24/7 OWNER'S CARE

Paul in VT

I used to own an ant farm but had to give it up. I couldn't find tractors small enough to fit it.
-- Steven Wright

PaulChristenson

You don't see me complaining about my servants on this forum do you???...

Paul in VT

I used to own an ant farm but had to give it up. I couldn't find tractors small enough to fit it.
-- Steven Wright

Dougster

Paul - I don't know if you intended to make a joke or not, but last time I checked the 24/7 hotline was exactly that: a big joke among Mahindra owners who've tried it. It may have improved since I last checked although I kinda doubt it. The real 24/7 hotline is (are?) the dedicated, experienced Mahindra dealers that post regularly on-line... an absolutely great crowd... still mainly residing at TBN due to it's high newbie population.

But back to the 24/7 hotline: Brenda is the person that calls you after you have called the 24/7 hotline and gotten absolutely nowhere... and then she instantly calms your nerves and immediately proceeds to solve your problem.

That is how life works everyday in good old Mahindraland.

Dougster™

PaulChristenson

Sorry to hear that...because every ad I've seen for Mahindra, recently, hypes that support option...I was thinking, gee, it would be nice, if Deere had something like that...but based on your comments...I'll just stay with my ultra-reliable AG-model GREEN MACHINE......not the little ones that appear to be more of a commodity item...

Paul in VT

I used to own an ant farm but had to give it up. I couldn't find tractors small enough to fit it.
-- Steven Wright

mark777

Hi Brenda,

What a great product and member following you have (Everywhere)!
I’m glad you’ve made it to MU too as I look forward to your posts…

I realize that this is off the beaten path in Tomball but do you have any information, pictures or scuttlebutt on the new Mahindra pick-up’s ??

Thanks and again welcome.

Mark

Dougster

Hope I am not giving you the wrong impression here Paul. Virtually every Mahindra owner I know is very satisfied and would buy Mahindra again. I certainly would. But it doesn't mean that Mahindra is a perfect company. In my view, they have made some silly moves & mistakes and... being me... I tend to be rather blunt and vocal about them. I am obviously not a shill for my brand.

Anyone who would buy (or not buy) a Mahindra based on the 24/7 hotline simply hasn't done their homework. It is a non-issue. Like any other brand, your local dealer(s) is(are) the first line of support. Beyond that, the on-line community (including the on-line dealers) is terrific. If your issue needs to become a "Tomball" issue, Brenda is there for you.

Like I've said: I wish I had even 1/10th the support for my gosh-darned Yanmar ULDM.

Dougster™