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Old 07-10-2008, 08:10 AM   #1 (permalink)
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Unhappy grey market yanmar manual

hello folks... can someone explain me the logic(reason) why yanmar international is so stubborn to not put a online download for manuals in pdf form for their 'grey market' models ? for me it is like they don't wonna do business with the world .... i just emailed them with the question if they couldn't send me via email a link to download the manual from YM 1300 D , their answer :
Quote:
Dear Customer,
Thank you for your contact through our web site.
Regarding this model of tractor, this was designed and sold only to the
Japanese market many years ago.
Therefore we suspect that it was imported to your country without Yanmar's
consent or authorization. In this case, unfortunately we couldn't help you
on
this matter. Could you contact your dealer where you bought this tractor?
Sincerely yours,

Overseas Group
Marketing & Sales Dept.
Tractor Div.
Yanmar Agricultural Equipment Co.,Ltd

Please send your question to the URL from which we replied in the past.
(With regards to your inquiry, we regret to inform you that
we can no longer receive enquiries at this address. )
has someone of you a manual to download from the YM 1300 D ?
 
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Old 07-10-2008, 09:01 AM   #2 (permalink)
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Quote:
Originally Posted by ymowner1 View Post
has someone of you a manual to download from the YM 1300 D ?
Don't have a free download site for you... but you can buy Yanmar grey market tractor manuals here:

Yanmar Tractor Parts, Sales, Service, and Delivery.

Dougster™
 
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Old 07-10-2008, 12:55 PM   #3 (permalink)
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First off, Welcome to MU ymower.

There are several reasons for Yanmar not supplying Foreign countries with manuals in the local languages for gray market models. The biggest one as I see it is a legal one. Gray market models most likely didn't/don't meet safety requirements of the country these tractors are bing imported to. For countries like the USA, offering support or even turning a blind eye to the practice opens the chance they could find themselves in court over some liability suit. The wise choice for them is to actively discourage the practice.

1970 Bolens 1257 w/tiller
2005 Cub 3204 48" deck
Yanmar Fx24D
5' Howse rotary mower
RSB 1300 Yanmar tiller
 
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Old 07-10-2008, 01:45 PM   #4 (permalink)
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Originally Posted by Mickey View Post
First off, Welcome to MU ymower.

There are several reasons for Yanmar not supplying Foreign countries with manuals in the local languages for gray market models. The biggest one as I see it is a legal one. Gray market models most likely didn't/don't meet safety requirements of the country these tractors are bing imported to. For countries like the USA, offering support or even turning a blind eye to the practice opens the chance they could find themselves in court over some liability suit. The wise choice for them is to actively discourage the practice.
i know... but in the meantime 'someone' is getting rich on 'that practice' ( look at Dougster's link here above)
at least, they(yanmar) could make a manual-pdf-link at their site , i don't see any illegal action in that....just my 2 cents.....
 
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Old 07-10-2008, 02:19 PM   #5 (permalink)
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Originally Posted by ymowner1 View Post
i know... but in the meantime 'someone' is getting rich on 'that practice' ( look at Dougster's link here above)
at least, they(yanmar) could make a manual-pdf-link at their site , i don't see any illegal action in that....just my 2 cents.....
I don't know of any foreign manufacturer that supports its US grey market anythings with any great enthusiasm, if at all. While they clearly benefit to some degree from sales of maintenance and replacement parts, etc., the downside of ticking off it's OEM customers, dealers, government regulators and liability insurers just ain't worth it. But where there is need, there is always someone out there willing to fill it and make a few bucks while doing so. And so independent specialists in supplying such "grey market" parts have sprung up all over... and yes, they are definitely making some pretty good money at it!

While I admire those few tractor & equipment manufacturers that give you free access to all or some of their manuals on-line in the interest of owner safety over marginal profit, I don't think that Yanmar is one of them. I had to pay rather dearly for the O&M and parts manuals for my used 2004 Yanmar Mini-Ex.

Dougster™
 
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Old 07-10-2008, 02:49 PM   #6 (permalink)
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Quote:
Originally Posted by ymowner1 View Post
hello folks... can someone explain me the logic(reason) why yanmar international is so stubborn to not put a online download for manuals in pdf form for their 'grey market' models ? for me it is like they don't wonna do business with the world .... i just emailed them with the question if they couldn't send me via email a link to download the manual from YM 1300 D , their answer :

has someone of you a manual to download from the YM 1300 D ?
Well, this is your answer from YANMAR...they do NOT support grey market tractors in the United States...PERIOD...

This is their stand on gray markets sales>>>> - Yanmar

Yanmar Tractor Models Sold in the U.S. Marketplace
Through Yanmar Tractor (USA.), Inc.
(Authorized For Sale in the U.S. by Yanmar Co., Lt'd)
GT 14
YM 122
YM 135
YM 135D
YM 140
YM 140D
YM 146
YM 147
YM 147D
YM 155
YM 155D
YM 165
YM 165D
YM 169
YM 169D
YM 180
YM 180D
YM 186 YM 186D
YM 187
YM 187D
YM 195
YM 195D
YM 220
YM 220D
YM 226
YM 226D
YM 240
YM 240D
YM 276
YM 276D
YM 330
YM 330D
YM 336
YM 336D

As the others have mentioned...just be glad there are some enterprising individuals who have decided to fill the slot...and the fact that YANMAR has deemed NOT to stop the sale of parts to the U.S.

Paul in VT

I used to own an ant farm but had to give it up. I couldn't find tractors small enough to fit it.
-- Steven Wright
 
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Old 07-10-2008, 03:20 PM   #7 (permalink)
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The current aftermarket supply and inventory for Yanmar is greater in gray market products then it's domestic models.

I have PDF files for several gray market Yanmar’s....they're smudged with finger prints, poor quality photocopied and they are to KILL FOR. Worth the $35. even if they are completely in Japanese as they all include exploded parts views of the most intricate pieces - from bumper to 3PH. It's also quite nice to print the page I need and take it to my shop for reference.

Mark
 
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Old 07-10-2008, 05:28 PM   #8 (permalink)
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Originally Posted by PaulChristenson View Post
Well, this is your answer from YANMAR...they do NOT support grey market tractors in the United States...PERIOD...
i am from Belgium Europe... here they ask 50 euro + 21% tax = 95.508688 USD for such a manual :

tractorportal.com
 
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Old 07-10-2008, 07:24 PM   #9 (permalink)
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ymowner1,

Is it possible for the Belgium government to tax an electronic PDF download file? I'm sure not saying it isn't...just thinking you could pay and have it downloaded via email.

I have my CD's from Little Miami Trading Company .....(Little Miami Trading Company - Compact Tractors)
with his companies watermarked background on all the pages. Copywrite protection so they really can't legally be shared openly on a public forum. That seems more than fair considering that company went through all the trouble to replicate hundreds of pages to aid the owner of a specific model.

If you're having problems with a specific part, I'd be glad to share a page (as long as I have premission from my dealer/supplier). Having your own bought and paid for 'File' is so much nicer though.

Let me know if I can help.

Mark
 
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Old 07-10-2008, 09:13 PM   #10 (permalink)
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Quote:
Originally Posted by ymowner1 View Post
i am from Belgium Europe... here they ask 50 euro + 21% tax = 95.508688 USD for such a manual :

tractorportal.com
Well, that's why its nice for people to fill out their profile to better answer their questions...

Paul in VT

I used to own an ant farm but had to give it up. I couldn't find tractors small enough to fit it.
-- Steven Wright
 
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